What a convenient and easy way for you to book your trip with Vietravel Airlines via online booking website as following guidance.

How to do online booking on Vietravel Airlines' website?

Online booking procedure

Step 1: Visit our website at: http://vietravelairlines.vn, select Departing city, Arriving city, Departure date (for one-way ticket), Return date (for round trip ticket), Number of passengers, Service class. Then, click "Search flights" button to proceed.

Visit Vietravel Airlines' website and select criteria needed

Step 2: Select the preferred travel class for your selected flight(s) by ticking the appropriate box in the fare selection. A recap of your total fare (taxes and fees included) will be shown on the right side of your screen. Click "Next"

Step 3: Complete your personal information. Please note that fields marked with an asterisk (*) are required. Click "Next" to proceed.

Fill in required personal information

Step 4: Select add-on service if desired for your trip. In this step, you may reserve favored seat and purchase extra services.

Step 5: After clicking "Next", your flight itinerary will be shown. Please verify your personal information prior to selecting your payment method. vietravl Airlines offers the following payment options: Online pyament by ATM using Onepay, credit cards like VISA, Master Card, American Express, JCB, or scanning QR code using mobile banking/wallet, or pay later under the form "Bill checked" using internet Banking or Mobile Banking App, at the banks' counter or Vietravel Airlines' official ticket office.

Select appropriate payment mehods 

Step 6: Click "Complete booking" to confirm the purchase.

Step 7: Once your booking is successful, Vietravel Airlines’ booking system will send an e-ticket to the  email address you provided us. Your e-ticket will include your personal information, flight itinerary and reservation code.

If you do not receive your e-ticket within 1 hour of successful booking, please log onto our website at http://www.vietravelairlines.vn/ to look up your ticket number, or contact our Call Center at 19006686 for support. (The same process also applies in case of e-ticket loss).

Once you have received your e-ticket, you can print out a physical copy or store it on your phone. You will be asked to provide your e-ticket upon arrival at the check-in counter.

We hope that the booking guidance above will be helful for you to do online booking on Vietravel Airlines' website.

We wish you wonderful experience with Vietravel Airlines!

Check-in process at the airport

Step 1: Come to check-in counters of Vietravel Airlines or kiosk (for passengers without checked baggage)

Step 2: Get the boarding pass

Step 3: Airport security check

Step 4: Boarding

Step 5: On board

Due to potential traffic delays, check-in time and security screening, passengers are recommended to be at the airport at least 90 minutes before the departure of domestic flights and 120 minutes before the departure of international flights. 

Notes:

• When the flight schedules change, the time for opening and closing check-in counters will be adjusted in accordance with the new flight schedule.
• The time for opening and closing check-in counters depends on the regulations of the airport authorities and each airline.
• Passengers must be present at the airport to ensure the completion of flight, customs, security, immigration procedures on time.
• If you do not comply with the time prescribed above, Vietravel Airlines has the right to refuse to carry.
• In case of be refused, please contact with our Call Center 1900 6686 for further instructions and you will be responsible for any charges incurred.

VIETRAVEL AIRLINES' FLEET

Vietravel Airlines is proud to own a new, modern and environmentally friendly fleet, the first three A321CEO aircrafts of Vietravel Airlines are under 6 years old averagely, can set up flight network covering destinations in Vietnam and international routes to countries in Northeast Asia and Southeast Asia. A321CEO aircraft has capacity of 220 passengers, is a highly reliable aircraft with low operating costs, many advantages in fuel economy and environmental protection.

Vietravel Airlines' fleet stands out both when flying in the sky and when parked in the apron with the youthful, simple and loaded brand identity on the hull. As the first travel airline in Vietnam, with young target customers who like a liberal lifestyle, love to travel, explore, and fashion, the airline has designed aircraft in yellow, white and blue, in which the golden wing symbol represents the desire to conquer the blue sky, the aspiration to rise and explore the world (Open Your World) contributes to take Vietnamese customers to new horizons and attract international travellers to explore a beautiful Vietnam.

Vietravel Airlines is still looking for reputable aircraft manufacturers to add to the current fleet in the airline's expansion and development orientation approved by the Government. With this modern fleet, Vietravel Airlines recruits a team of professional, dedicated and kind pilots and flight attendants. Vietravel Airlines commits to offer professionalism, value and sublimation emotions to customers, create freshness in Vietnam's aviation industry.

DISCOVER VIETNAM CULTURE

Join us to explore Vietnam for extraordinary experience on the most comfortable and spacious airplanes in the world. Wherever you go, when you travel with Vietravel Airlines, you will fly in one of the most modern and most fuel-efficient aircraft in the sky.

CHUYẾN BAY NHIỀU ĐIỂM DỪNG

Acceptance of travel document within Vietnam is regulated in Appendix XIV of Circular number 13/2019/TT-BGTVT dated Mar 29, 2019, specifying valid types of documents for traveling on domestic flights.

1. Passengers traveling on Vietnam domestic flights

• Vietnamese passengers over the age of 14 (years):
  • Passport or Travel Document;
  • Loose-leaf Visa, Permanent residence card, temporary residence card;
  • Identity card;
  • Citizen (identification) card
  • Military Identity card;
  • Press Identity card;
  • Driver's license;
  • Aviation Security control card; (long – term validity)
  • Certifying personal identification form by local police or authorities citing passenger‘s permanent residence or temporary residence (Certifying forms must include the following information: certifying authority offices and their officer; date of certification; certified person‘s name, date of birth, gender, residence, and hometown;  reasons of verification); verification documents with photos, stamped all pages by relevant government authorities, these documents have the validity for 30 days from the date of verification.
  • Certifying form by authorities about passenger‘s sentenced completion.
• Non-Vietnamese nationality:
  • National Passport; Travel Document, Loose-leaf Visa;
  • Permanent residence card, temporary residence card;
  • Identity cards issued by diplomatic agencies, consular offices to members of diplomatic missions, consular agencies, and representatives of international organizations
  • Driver's license (issued by a recognized Vietnam Authority); In case of using overseas driver license, passengers have to bring along international driver license (IDP), and driver lisence issued by home country, as regulated in Circular number 29/2015/TT-BGTVT dated Jul 06, 2015.
  • Aviation Security control card (long – term validity);
  • In case of passport loss: a diplomatic note certifying personal identification and passport loss with portrait pictures and stamp is required. Diplomatic note is valid within 30 days from the date of confirmation.
• Passengers under the age of 14 (years) traveling on Vietnam domestic flights
  • Own passport or shared passport with parents
  • Birth Certificate;
  • Birth Certifying Form (infants under 01 month old);
  • Certifying form by a social organization for children under the patronage of that organization. This certifying form shall be valid within 6 months from the date of confirmation.
• The travel document conditions:
  • Travel documents are the original copies and are still valid;
  • Birth Certificate and Birth Certifying Form must be the original copy or a copy certified by a notarial office with legal status.
  • Documents without a stamped portrait picture are not accepted. Except: Birth Certificate, Birth Certifying Form, or escort document issued by a recognized authority. Illegal documents are strictly forbidden and not accepted.

2. Passenger traveling on international flight

• Passengers travelling from Vietnam:
  • Passport: passengers travelling on international flight must submit passport, travel documents or immigration documents in accordance with Vietnamese Law on entry, exit, transit, and residence of foreigners (such as loose-leaf visa, permanent residence card, temporary residence card, identity card. Identity card, or alternative documents as per agreement between the nations)
  • Passport validity requirement is subject to the destinations of passengers. Normally, the validity of 6 months is required.
  • If your children do not have a passport, their full names, date of birth and stamped portrait picture have to be available in the travel document of the legitimate representative.
• Passengers travelling to Vietnam:
  • If passengers are non-nationals (foreigners), they are required to have a visa to enter Vietnam. In case of coming from a country with visa waiver status, passengers are allowed to travel to Vietnam for 14 days with visa exemption. Passengers traveling with Vietnamese visa exemption status are also permitted entry.
  • Visa exemption is a waiver of visa by a country to another country allowing citizens of the other countries to enter its border for a period of time.